Project Management Practices

Each project will be lead by only one project manager.

The project team will generate and deliver a value-producing promise to the customer.

• The project team will listen carefully to the customer and become familiar with the customer's environment to understand what would produce value to the customer.
• The project team and the customer jointly define the promise.
• The project team will continuously, throughout the project, communicate with the customer to determine if the targeted promise is still valuable to the customer.
• The project team will fulfill the promise on time and to the customer's satisfaction, and, possibly, delight.

The project team will determine at the start if the estimated time, funds and staff resources are adequate to fulfill the promise.

The project team will identify risks that could prevent the project from fulfilling the promise to the customer and make the customer aware of these possible obstacles.

The project team will identify other priorities or organizational issues that could hinder the project.

The project team will communicate with any person or department affected by the project.

• The project team will generate a list of individuals or departments the project will affect but who are not represented on the team or customer side.
• The project team will establish communication with those affected by the project before the project starts, throughout the project, and at the project's conclusion.